Payment
For individuals - Brand You accepts payments through bank transfers via Zelle or Venmo.

For 1-1 Coaching Programs we are able to offer a 10% discount if you are able to make your full payment upfront.

We want to make the investment in your coaching program as accessible as possible, so if you require a payment plan, we can break out your investment over 3-4 months; however, we will not be able to offer the 10% discount available for upfront payments.

To participate in our workshop series or in one-to-one coaching, we require payment 3 business days in advance of commencing.

Attendance, Cancellations, and Refunds
You may cancel or change your coaching session up to 24 hours prior to that session’s start time.

Canceling or postponing within 24 hours of your next session will result in you losing the cost and benefits of that session.

If you feel that coaching isn’t for you at any point during the program, we can refund you for the remainder of your unused sessions. A cancellation fee of $100 will be applied.

You will be charged for the sessions you’ve used in the first 30 days or any you’ve canceled within 24 hours of the agreed time of your next appointment and we will refund you the remainder.

Punctuality
It is your responsibility to be on time for each workshop and each coaching session.

Please notify your coach if you will be late for a 1-1 session. If you are more than 10 minutes late without notifying your coach, that session will be counted as completed and deducted from your remaining 1-1 sessions in your package.

Client Confidentiality
All information you share with Brand You, from the very first inquiry to your post-workshop and coaching feedback is treated confidentially. We value your privacy above all and ensure your privacy is protected.

By agreeing to these terms and conditions you agree not to share these recordings and workshop materials publicly.